Due to the nature of digital downloads, we cannot issue a refund once the files have been downloaded. However, we will consider granting a refund that meets certain internal criteria (e.g. duplicate order), and will grant refunds at our reasonable discretion. Nothing herein grants an obligation by Wilde Mae Studio to issue a refund. However, we will do everything possible to ensure that you are happy with your WMS purchase!
If you have any questions, please don't hesitate to get in touch with us at email@example.com and we'll be happy to help! ♡